Terms of Service

Last updated: March 31, 2026

1. Service Description

ProcureTrail is a cloud-based enterprise asset management and procurement platform provided by Oparc as a professional service. The service includes procurement workflow management, asset tracking, compliance reporting, and related functionality.

2. Account Responsibilities

Age requirement: You must be at least 18 years of age to use ProcureTrail. By creating an account or using the service, you represent and warrant that you are 18 years or older. In accordance with the Digital Personal Data Protection Act, 2023, we do not knowingly process personal data of individuals under 18. If we become aware that a user is under 18, we will promptly delete their account and associated data.

You are responsible for maintaining the confidentiality of your account credentials. Each user account should be used by a single individual. You must notify us immediately of any unauthorized access.

3. Acceptable Use

You agree to use ProcureTrail only for lawful business purposes related to procurement and asset management. You may not:

• Attempt to access another organization's data.
• Use the service to store illegal or prohibited content.
• Reverse-engineer, decompile, or attempt to extract the source code.
• Resell or sublicense access to the service.

4. Data Ownership

You retain full ownership of all data you create within ProcureTrail. We claim no ownership rights over your business data, documents, or records. You may export your data at any time.

5. Service Availability

We strive to maintain 99.5% uptime. Scheduled maintenance will be communicated in advance. We are not liable for downtime caused by factors beyond our control.

6. Payment Terms

Fees are billed monthly in advance. Payment is due within 15 days of invoice. We reserve the right to suspend access for accounts with payments overdue by more than 30 days.

7. Termination

Either party may terminate the service with 30 days' written notice. Upon termination, we will provide a full data export. Data will be retained for 90 days after termination before permanent deletion.

8. Limitation of Liability

To the maximum extent permitted by law, Oparc's total liability shall not exceed the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

10. Changes

We may update these terms with 30 days' notice. Continued use after the notice period constitutes acceptance of the revised terms.

11. Contact

For questions about these terms, contact us at kiren@oparc.in or +91 98458 10358.